Terms of Service

1. Acceptance of Terms

By creating an account or using Sooshie ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

Sooshie is a product of Vervlab, LLC, a Missouri limited liability company.

2. Description of Service

Sooshie is a social media scheduling and publishing platform. We provide tools to compose, schedule, and publish posts to connected social media accounts on your behalf. The Service may include free and paid tiers with different feature limits.

3. Account Responsibilities

You are responsible for maintaining the security of your account credentials. You must not share your password or API keys with unauthorized parties. You are responsible for all activity that occurs under your account, including content published through the Service.

4. Content Ownership

You retain full ownership of any content you create, upload, or publish through Sooshie. By using the Service, you grant us a limited, non-exclusive license to store, process, and transmit your content solely for the purpose of operating the Service (e.g., publishing posts to your connected accounts).

5. Acceptable Use

You agree not to use the Service to publish content that is illegal, abusive, defamatory, or that violates the terms of the social media platforms you connect. You must not attempt to disrupt the Service, reverse-engineer its systems, or use it for unauthorized automated access beyond the provided API.

6. Third-Party Platforms

Sooshie integrates with third-party social media platforms. Your use of those platforms is governed by their respective terms and policies. We are not responsible for changes to third-party APIs, rate limits, or content policies that may affect the Service.

7. Billing and Subscriptions

Paid plans are billed on a recurring basis through Stripe. You may cancel your subscription at any time from your workspace settings. Cancellation takes effect at the end of the current billing period. Refunds are not provided for partial billing periods.

Payments are processed by Stripe on behalf of Vervlab, LLC.

Early-customer price lock. If you start a paid subscription on or before January 31, 2027 (11:59 p.m. US Central Time), the price of your plan will not increase for as long as that subscription stays active on the same plan. If you switch to a different plan, the new plan's current price applies. Switching between monthly and yearly billing counts as a plan change; the current price for the new billing period applies. If you cancel and subscribe again later, the price in effect on the day you resubscribe applies. Discounts from coupons or promotion codes end on their own terms; the price lock applies to your plan's price before discounts. The price lock does not cover taxes or currency conversion.

8. Service Availability

We strive to keep Sooshie available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control. We are not liable for any losses resulting from service downtime.

9. Limitation of Liability

To the maximum extent permitted by law, Sooshie and its operators shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service, including but not limited to failed or delayed post publishing, loss of data, or unauthorized access to your account.

10. Termination

We reserve the right to suspend or terminate your account if you violate these terms. You may delete your account at any time from your workspace settings. Upon termination, your data will be deleted in accordance with our Privacy Policy.

11. Changes to These Terms

We may update these terms from time to time. If we make material changes, we will notify you via email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.

12. Contact Us

If you have questions about these terms, please reach out at support@sooshie.app.